QUOTES ON PERFORMANCE MEASUREMENT
ALL TARGETS ARE FLAWED, SOME ARE USEFULMoullin, M. (2009) What's the score? Public Finance.
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DeFINING PERFORMANCE MEASUREMENT"The process of evaluating how well organisations are managed and the value they deliver for customers and other stakeholders" Moullin, 2007
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EIGHT ESSENTIALS OF PERFORMANCE MEASUREMENTDownload this award winning article from 2004
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