ORIGINAL REFERENCE TO THE PUBLIC SECTOR SCORECARD
Moullin, M (2002) Delivering Excellence in Health and Social Care, Open University Press, Buckingham.
KEY publications
Moullin, M. (2018) Flawed Targets and the Ambulance Service - Is there a happy ending? Public Finance, 4 January.
Moullin, M. (2017) Improving and evaluating performance with the public sector scorecard, International Journal of Productivity and Performance Management, Vol. 66 Issue: 4, pp.442-458.
Moullin, M. (2016) Improving quality and performance with the Public Sector Scorecard. In Radnor, Z. et al.(2016) Public Service Operations Management- A research handbook. pp.251-270, Routledge.
Robinson, N. (2015) Developing strategy in the Public Sector, IMPACT, Issue 2, Autumn 2015, pp.39-43, The Operational Research Society
Moullin, M and Copeland, R (2013) Implementing and evaluating behaviour change programmes with the Public Sector Scorecard. National Health Executive, Jul-Aug 2013, pp.16-18
Moullin, M (2009) Using the Public Sector Scorecard to measure and improve healthcare services. Nursing Management, September 2009, Vol. 16, No.5, pp.26-31.
Moullin, M. (2009) What's the score? Feature Article, Public Finance, 21 May Chartered Institute of Public Finance and Accountancy, London.
Moullin, M. (2007) Performance measurement definitions. Linking performance measurement and organisational excellence, International Journal of Health Care Quality Assurance,20:3,pp. 181-183.
Moullin, M, Soady, J, Skinner, J, Price, C, Cullen, J, Gilligan, C (2007) 'Using the Public Sector Scorecard in Public Health (PDF 221KB) International Journal of Health Care Quality Assurance. 20:4
Moullin, M. (2004) Eight essentials of performance measurement International Journal of Health Care Quality Assurance. 17:3. Winner of an International Literati 'Outstanding Paper' Prize 2005
Moullin, M (2004) Evaluating a health service taskforce (PDF 219KB) International Journal of Health Care Quality Assurance. 17:5
Moullin, M. (2017) Improving and evaluating performance with the public sector scorecard, International Journal of Productivity and Performance Management, Vol. 66 Issue: 4, pp.442-458.
Moullin, M. (2016) Improving quality and performance with the Public Sector Scorecard. In Radnor, Z. et al.(2016) Public Service Operations Management- A research handbook. pp.251-270, Routledge.
Robinson, N. (2015) Developing strategy in the Public Sector, IMPACT, Issue 2, Autumn 2015, pp.39-43, The Operational Research Society
Moullin, M and Copeland, R (2013) Implementing and evaluating behaviour change programmes with the Public Sector Scorecard. National Health Executive, Jul-Aug 2013, pp.16-18
Moullin, M (2009) Using the Public Sector Scorecard to measure and improve healthcare services. Nursing Management, September 2009, Vol. 16, No.5, pp.26-31.
Moullin, M. (2009) What's the score? Feature Article, Public Finance, 21 May Chartered Institute of Public Finance and Accountancy, London.
Moullin, M. (2007) Performance measurement definitions. Linking performance measurement and organisational excellence, International Journal of Health Care Quality Assurance,20:3,pp. 181-183.
Moullin, M, Soady, J, Skinner, J, Price, C, Cullen, J, Gilligan, C (2007) 'Using the Public Sector Scorecard in Public Health (PDF 221KB) International Journal of Health Care Quality Assurance. 20:4
Moullin, M. (2004) Eight essentials of performance measurement International Journal of Health Care Quality Assurance. 17:3. Winner of an International Literati 'Outstanding Paper' Prize 2005
Moullin, M (2004) Evaluating a health service taskforce (PDF 219KB) International Journal of Health Care Quality Assurance. 17:5
OTHER ARTICLES
Huy, Pham Q. & Phuc, Vu K.(2020). "Does Strategic Corporate Social Responsibility Drive Better Organizational Performance through Integration with a Public Sector Scorecard? Empirical Evidence in a Developing Country" Processes 8, no. 5: 596. https://doi.org/10.3390/pr8050596
Huy, Pham Q. & Phuc, Vu Kien (2020) The impact of public sector scorecard adoption on the effectiveness of accounting information systems towards the sustainable performance in public sector, Cogent Business & Management, 7:1, DOI: 10.1080/23311975.2020.1717718
Soady, J. and Moullin, M. (2016) Public Sector Scorecard in Health and Social Care Transformation. Poster presented at a conference on Systems Transformation through Values Based Leadership Sheffield, 16 September.
Culkin, S. (2015) Addressing Loneliness in Rural North Yorkshire. Inside OR. July 2015, The Operational Research Society
Moullin, M. and Copeland, R. (2012) Strategy Mapping for Behaviour Change with the
Public Sector Scorecard. British Academy of Management Annual Conference,
Cardiff. British Academy of Management. Winner of 'best paper' prize.
Moullin, M. and Copeland, R. (2012) Strategy Mapping with the Public Sector Scorecard -
the missing link for addressing obesity. Chartered Management Institute. Articles of the year.
Click here for reviews of the above article
Moullin, M (2011) Using the Public Sector Scorecard to measure and improve
performance. Perspectives on Performance, Vol.8, Issue 3, pp.37-40. Performance Measurement Association
Copeland, R, Moullin, M, Reece, L, and Gibson, D. (2011). Sheffield Let's Change 4 Life: A Whole Systems Approach to Tackling Childhood Obesity. A Local Evaluation Report., 2011.
Moullin, M (2010) Evaluating task forces using the Public Sector Scorecard. British Academy of Management Annual Conference, September 2010
Moullin, M (2010) Careful targets can help to achieve goals. Local Government Chronicle, 11 February 2010.
Moullin, M. (2009) Lean and Six Sigma – Can they really be applied to the public sector? Public Sector Executive, May / June 2009.
Moullin, M. (2008) Lean and Six Sigma - Can they really be applied to healthcare?
National Health Executive. Lean and Six Sigma Supplement, September 2008.
Moullin, M. and Soady, J. (2008) Outcomes, processes and capability: using the public sector scorecard in public health Proceedings of the European Operations Management Association Annual Conference. June 2008.
Moullin, M. (2006), The design of an alternative Balanced Scorecard framework for
public and voluntary organisations Perspectives on Performance, Vol.5,
Issue 1. Performance Measurement Association
Huy, Pham Q. & Phuc, Vu Kien (2020) The impact of public sector scorecard adoption on the effectiveness of accounting information systems towards the sustainable performance in public sector, Cogent Business & Management, 7:1, DOI: 10.1080/23311975.2020.1717718
Soady, J. and Moullin, M. (2016) Public Sector Scorecard in Health and Social Care Transformation. Poster presented at a conference on Systems Transformation through Values Based Leadership Sheffield, 16 September.
Culkin, S. (2015) Addressing Loneliness in Rural North Yorkshire. Inside OR. July 2015, The Operational Research Society
Moullin, M. and Copeland, R. (2012) Strategy Mapping for Behaviour Change with the
Public Sector Scorecard. British Academy of Management Annual Conference,
Cardiff. British Academy of Management. Winner of 'best paper' prize.
Moullin, M. and Copeland, R. (2012) Strategy Mapping with the Public Sector Scorecard -
the missing link for addressing obesity. Chartered Management Institute. Articles of the year.
Click here for reviews of the above article
Moullin, M (2011) Using the Public Sector Scorecard to measure and improve
performance. Perspectives on Performance, Vol.8, Issue 3, pp.37-40. Performance Measurement Association
Copeland, R, Moullin, M, Reece, L, and Gibson, D. (2011). Sheffield Let's Change 4 Life: A Whole Systems Approach to Tackling Childhood Obesity. A Local Evaluation Report., 2011.
Moullin, M (2010) Evaluating task forces using the Public Sector Scorecard. British Academy of Management Annual Conference, September 2010
Moullin, M (2010) Careful targets can help to achieve goals. Local Government Chronicle, 11 February 2010.
Moullin, M. (2009) Lean and Six Sigma – Can they really be applied to the public sector? Public Sector Executive, May / June 2009.
Moullin, M. (2008) Lean and Six Sigma - Can they really be applied to healthcare?
National Health Executive. Lean and Six Sigma Supplement, September 2008.
Moullin, M. and Soady, J. (2008) Outcomes, processes and capability: using the public sector scorecard in public health Proceedings of the European Operations Management Association Annual Conference. June 2008.
Moullin, M. (2006), The design of an alternative Balanced Scorecard framework for
public and voluntary organisations Perspectives on Performance, Vol.5,
Issue 1. Performance Measurement Association
