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MAX MOULLIN BSC, MSC, FORS, CQP, FCQI, FRSA
Max is Director of the Public Sector Scorecard Research Centre. He is a Fellow of the Chartered Quality Institute, the Operational Research Society and the Royal Society for Arts and a Chartered Quality Professional. He is a doctorate research supervisor at Sheffield Business School where he was principal lecturer in quality management, operations management and operational research for over 25 years. He is author of the book Delivering Excellence in Health and Social Care, which has sold over 3,000 copies, and of several open learning books on quality and performance measurement. |
He is an experienced plenary speaker and has given plenary talks on quality, performance measurement and management in many countries. His one day workshops and masterclasses get excellent feedback, and he has over 30 years experience as a management consultant in the public and voluntary sectors. He is a Fellow of the Performance Institute and a senior consultant with the Balanced Scorecard Institute.
His early career was in operational research for the Departments of Transport, Health and the Environment before becoming senior section leader in British Coal's Operational Research Executive.
He was a steering group member of the European Foundation for Quality Management Health Interest Group, the Healthcare Advisory Forum, the Public Sector Performance Management Forum, and the British Quality Foundation Communities and Local Government Interest Group for many years. He was vice-chair of the Yorkshire branch of the Chartered Quality Institute and is currently a committee member of the Yorkshire and Humber group of the Operational Research Society.
He has an MSc in Management and Operational Research from Warwick University.
FEEDBACK ON MAX'S WORK
"In moving performance management from a top-down, blinkered, blame-game approach to a system founded on inclusiveness, cooperation and understanding, Moullin has established the middle ground... and that is no mean achievement." Neil Robinson, Operational Research Society. Robinson, N. (2015) Developing strategy in the Public Sector, IMPACT, Issue 2, Autumn 2015, pp.39-43, The Operational Research Society
“Max is a renowned expert in performance management. His innovative approach has transformed the way we measure success. With over 25 years experience in quality and performance management, Max is a true pioneer in his field. He developed the groundbreaking Public Sector Scorecard in 2001, which has since been implemented worldwide, shaping outcomes and transforming organisations” The Performance Institute, Washington, USA
"Max recently spoke at the Irish Public Sector Finance & Efficiency Summit in November and was so well received, we just had to get him back for more - and this time for a full day, rather than just a 30 minute keynote address." iQuest, organisers of Max's pre-summit masterclasses for the Irish Health Summits in 2015 and 2016.
"Thank you for your wonderful contribution to our 20th anniversary symposium and for sharing your knowledge and wisdom with us. The presentation was well received and you being there certainly helped us to have record number of attendees."
Dana-Mae Grainger and Walter Zubrycky, Co-President and Director, Performance Planning Exchange, Ottawa.
"Max Moullin’s research on the Public Sector Scorecard is groundbreaking." Bob Penna, former Director of Research and Communications at the New York Senate and author of The Outcomes Toolbox
His early career was in operational research for the Departments of Transport, Health and the Environment before becoming senior section leader in British Coal's Operational Research Executive.
He was a steering group member of the European Foundation for Quality Management Health Interest Group, the Healthcare Advisory Forum, the Public Sector Performance Management Forum, and the British Quality Foundation Communities and Local Government Interest Group for many years. He was vice-chair of the Yorkshire branch of the Chartered Quality Institute and is currently a committee member of the Yorkshire and Humber group of the Operational Research Society.
He has an MSc in Management and Operational Research from Warwick University.
FEEDBACK ON MAX'S WORK
"In moving performance management from a top-down, blinkered, blame-game approach to a system founded on inclusiveness, cooperation and understanding, Moullin has established the middle ground... and that is no mean achievement." Neil Robinson, Operational Research Society. Robinson, N. (2015) Developing strategy in the Public Sector, IMPACT, Issue 2, Autumn 2015, pp.39-43, The Operational Research Society
“Max is a renowned expert in performance management. His innovative approach has transformed the way we measure success. With over 25 years experience in quality and performance management, Max is a true pioneer in his field. He developed the groundbreaking Public Sector Scorecard in 2001, which has since been implemented worldwide, shaping outcomes and transforming organisations” The Performance Institute, Washington, USA
"Max recently spoke at the Irish Public Sector Finance & Efficiency Summit in November and was so well received, we just had to get him back for more - and this time for a full day, rather than just a 30 minute keynote address." iQuest, organisers of Max's pre-summit masterclasses for the Irish Health Summits in 2015 and 2016.
"Thank you for your wonderful contribution to our 20th anniversary symposium and for sharing your knowledge and wisdom with us. The presentation was well received and you being there certainly helped us to have record number of attendees."
Dana-Mae Grainger and Walter Zubrycky, Co-President and Director, Performance Planning Exchange, Ottawa.
"Max Moullin’s research on the Public Sector Scorecard is groundbreaking." Bob Penna, former Director of Research and Communications at the New York Senate and author of The Outcomes Toolbox
