one day workshops on the public sector scorecard
These one day workshops will help you overcome the many pitfalls of performance management and measurement in the public and third sectors. You will learn about the balanced scorecard and strategy mapping as well as the Public Sector Scorecard.
They are ideal both for understanding how the PSS works and for getting insights into performance management in the public and third sectors based on a culture of improvement, innovation and learning, rather than a top-down blame culture. It will include several in-depth case studies and participants are encouraged to apply the concepts to their own organisations or departments.
FEEDBACK FROM PREVIOUS WORKSHOPS
Max facilitated the course very well and gave lots of examples for us all to relate to and understand. Senior manager, NHS Foundation Trust
Very good. Good knowledge and good presentation. Better than many consultants as Max was honest and down to earth and gave balanced analysis. Head of Performance Management, Local Authority
Pleasant manner and good pace. Helpful answers to questions. Senior Information Analyst, Local Authority
Well delivered input supported by strong knowledge base. Head of Corporate Planning and Performance, Fire and Rescue Service.
FEEDBACK ON PLENARY TALKS
Max recently spoke at the Irish Public Sector Finance & Efficiency Summit in November and was so well received, we just had to get him back for more - and this time for a full day, rather than just a 30 minute keynote address.
iQuest (organisers of his pre-summit masterclasses for the Irish Health Summit).
Thank you for your wonderful contribution to our symposium and for sharing your knowledge and wisdom with us and particularly for your insights on deliverology.
Walter Zubrycky, Director, Performance Planning Exchange (PPX) Ottawa.
Thank you for your presentation at our 20th anniversary symposium. The presentation was well received and you being there certainly helped us to have record number of attendees.
Dana-Mae Grainger, Co-President, PPX, Ottawa.
WORKSHOP ON THE PSS, BIRMINGHAM, 20 MARCH
Workshop on Improving Strategy and Performance with the Public Sector Scorecard, organised by the Operational Research Society. Location: OR Society Birmingham. 20 March 2017. Click on above link for further details. OR Society members can find more information in OR Inside, Feb 2017.
PLENARY TALK at icips annual conference, YORK, 16 MAR '17
Max Moullin gave a plenary talk at the annual conference of the Institute of Continuous Improvement in Public Services (ICIPS) in York on 16 March, 2017.
EXCELLENT FEEDBACK ON paper at health & social care leadership conference, SEPT
John Soady, Sheffield City Council, and Max Moullin presented a paper on Public Sector Scorecard in Health and Social Care Transformation at a conference on Systems Transformation through Values Based Leadership in Sheffield on 16 September. For a copy of the poster click here This discusses a project on integrating health and social care on which the Chief Exec of Sheffield City Council commented: "The PSS strategy map was very helpful, as it enables one to see what's happening across the health & social care system and where the balance of risks lies."
RECENT TALKS & workshops
ottawa 17 may 2016
Max Moullin gave a 1.5 hour talk to 250 senior government managers at the 20th Canadian Performance and Planning Exchange symposium in Ottawa. The title of his talk was Performance management without the blame
BIRMINGHAM MARCH 2016
Max Moullin facilitated a one day workshop in Birmingham on Wednesday 2 March 2016. The workshop on Developing strategy and performance with the Public Sector Scorecard was organised by the Operational Research Society.
MANCHESTER DECEMBER 2015
Performance management without the blame.
One day workshop. Manchester Conference Centre. Facilitated by Max Moullin. Organised by Open Forum Events
Pre-summit masterclass for the 2015 Irish Health Summit on Using the Balanced Scorecard: Performance management in healthcare. Irish Management Institute. Organised by iQuest.
OTHER RECENT TALKS
OPERATIONAL RESEARCH SOCIETY - JOINT EVENT Max Moullin gave a talk on 'Staff and user involvement for successful implementation' at a joint event for the Public Policy Design, Decision Analysis, and Behavioural OR groups of the Operational Research Society, 16 October 2015
SHEFFIELD UNIVERSITY SCHOOL FOR HEALTH & RELATED RESEARCH (ScHARR)
Max Moullin presented a seminar on Using the Public Sector Scorecard in Health and Social Care at Sheffield University on 17 November, 2015.
ASSOCIATION OF PUBLIC SERVICE EXCELLENCE PERFORMANCE NETWORKS CONFERENCE,
Max Moullin led an innovation forum on "Developing knowledge and cultural change in performance management" at the Association for Public Service Excellence (APSE) annual performance networks conference.
DEPARTMENT OF HEALTH / OR SOCIETY
Inaugural meeting of the Behavioural Operational Research special interest group, 17 December. Max spoke on Using the Public Sector Scorecard across organisational boundaries in health and social care
PERFORMANCE MANAGEMENT IN THE PUBLIC & THIRD SECTORS - AVOIDING THE PITFALLS
Talk to the Yorkshire and Humberside Group of the Operational Research Society, Leeds.
Click here for a report on this talk in the publication OR Inside.