one day workshops on the public sector scorecard

These one day workshops will help you overcome the many pitfalls of performance management and measurement in the public and third sectors. You will learn about the balanced scorecard and strategy mapping as well as the Public Sector Scorecard.

They are ideal both for understanding how the PSS works and for getting insights into performance management in the public and third sectors based on a culture of improvement, innovation and learning, rather than a top-down blame culture. It will include several in-depth case studies and participants are encouraged to apply the concepts to their own organisations or departments. 

FEEDBACK on PREVIOUS WORKSHOPS

Max facilitated the course very well and gave lots of examples for us all to relate to and understand.  Senior manager, NHS Foundation Trust
 
Very good. Good knowledge and good presentation. Better than many consultants as Max was honest and down to earth and gave balanced analysis. Head of Performance Management, Local Authority

Pleasant manner and good pace. Helpful answers to questions. Senior Information Analyst, Local Authority

Well delivered input supported by strong knowledge base. Head of Corporate Planning and Performance, Fire and Rescue Service.

FEEDBACK ON PLENARY TALKS

Max recently spoke at the Irish Public Sector Finance & Efficiency Summit in November and was so well received, we just had to get him back for more - and this time for a full day, rather than just a 30 minute keynote address. 
iQuest (organisers of his pre-summit masterclasses for the Irish Health Summit).

Thank you for your wonderful contribution to our symposium and for sharing your knowledge and wisdom with us and particularly for your insights on deliverology.    
Walter Zubrycky, Director, Performance Planning Exchange (PPX) Ottawa.

Thank you for your presentation at our 20th anniversary symposium. The presentation was well received and you being there certainly helped us to have record number of attendees.
Dana-Mae Grainger, Co-President, PPX, Ottawa.

ONLINE WORKSHOP ON THE PSS -
​24 NOVEMBER 2020

Online workshop on the Public Sector Scorecard!  It will be interactive with breakout groups and you will be invited to apply the learning to an organisation of your choice. The title of the course is 'Improving and Evaluating Performance with the Public Sector Scorecard'. It is organised by the Operational Research Society. To book or find out more  click here. Alternatively email max@publicsectorscorecard.co.uk for further details.

WEBINAR FOR EURO CONFERENCE 26 OCTOBER 

Max Moullin is presenting an online webinar for the EURO working group on the Practice of Operational Research on 26 October. at 15.00 (UK time, 16.00 Berlin time) on "From Snow Ploughs to Child Obesity. Overcoming challenges in the deployment of OR projects in the public sector". To book a free place click here. See abstracts of the two talks in that session here.

RECENT TALKS  

OR SOCIETY PRESIDENT'S MEDAL 

Max Moullin and John Soady (Public Health Principal at Sheffield City Council) presented the paper 'Improving Sheffield's Health with the PSS' which was shortlisted for the Operational Research Society's President's Medal. This is awarded to the best practical application of OR. The plenary presentation took place at OR60 the OR Society's Annual Conference at Lancaster University.

YORKSHIRE WORLD QUALITY DAY

Max Moullin presented the Yorkshire World Quality Day talk in Leeds on Tuesday 7 November. The talk was on Performance management without the blame: driving improvements in health and public services with the Public Sector Scorecard. 
Seminar on Improving Quality and Performance with the PSS to 20 senior performance management professionals from Guangxi Autonomous Region. London.

Plenary talk at the annual conference of the Institute of Continuous Improvement in Public Services in York

Max Moullin gave a 1.5 hour talk to 250 senior government managers at the 20th Canadian Performance and Planning Exchange symposium in Ottawa. The title of his talk was Performance management without the blame

The Royal Society of Arts Creativity in Public Services Network hosted 'An evening with Max Moullin' on Tues 1 November at RSA House, London. Click here for feedback on the facilitated discussions.